ctg77 Terms and Conditions

Definitions and Scope

These Terms and Conditions ("Terms") apply to the ctg77 platform and all related services. Definitions of key terms used below are as follows:

• "Platform" — The ctg77 website (ctg77.cam) and all digital services provided through it.
• "User" or "You" — Anyone who creates an account on ctg77 or uses its services and agrees to comply with these Terms.
• "ctg77" or "We" — The entity operating ctg77 and its representatives.
• "Account" — A user's personal registered identity and balance on the platform.
• "Services" — Live casino, sports betting, slots, and other gaming activities.
• "Currency" — Bangladeshi Taka (BDT / ৳).

These Terms apply to adult users and operate within the legal framework of Bangladesh. The Bengali version of the Terms is authoritative; in the event of any discrepancy with a translation, the Bengali version shall prevail.

Eligibility and Account Registration

The following eligibility requirements must be met to create an account and use services on ctg77:

• You must be at least 21 (twenty-one) years of age.
• All information provided during registration must be true, accurate, and complete.
• Each person may create only one account — multiple accounts are strictly prohibited.
• Users must create an account in their own personal capacity and for their own use.
• Betting on behalf of third parties or using their funds is not permitted.

It is the user's responsibility to provide accurate personal information during registration. Providing false information may result in account suspension or termination and forfeiture of any balance.

Account Security and Verification

Ensuring the security of a user's account is entirely their own responsibility. Please follow the guidelines below:

• Keep your login credentials (username and password) completely confidential; never share them with any third party.
• If you log in using someone else's device or a public network, make sure to log out when the session is over.
• If you notice any unusual activity on your account, notify the ctg77 support team immediately.
• ctg77 will never ask for your password via email or chat.

As part of the identity verification (KYC) process, ctg77 may at any time request a copy of your national ID card, passport, or other government-issued documents. Withdrawals may be on hold until verification is complete.

Deposit and Withdrawal Policy

ctg77 has made transactions convenient through the commonly used payment methods in Bangladesh. The detailed financial transaction policy is described below:

• Accepted Payment Methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Minimum Deposit: ৳500 per method.
• Minimum Withdrawal: ৳1,000.
• Withdrawal Time: Generally completed within 5 to 30 minutes.
• The account used for deposits and the account used for withdrawals must belong to the same person — withdrawals to third-party accounts are strictly prohibited.
• If your internet connection is lost during a transaction or if any other technical issue arises, please contact the support team.

Bonuses and Promotional Offers

ctg77 offers various types of bonuses and promotions to registered users. All bonus offers are provided under specific terms and conditions:

• Welcome Bonus: 100% bonus on the first deposit, up to ৳15,000. The wagering requirement for this bonus is 15 times.
• Each bonus has a specific expiry date; expired bonuses are automatically cancelled.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible after the wagering requirements have been met.
• Multiple bonuses cannot be used at the same time unless explicitly permitted in the promotion's terms.
• If evidence of bonus abuse or exploitation of system loopholes is found, the account may be suspended.
• ctg77 reserves the right to modify, suspend, or cancel any bonus offer at any time.

Specific terms and conditions apply to each tier of the VIP program (weekly cashback from Bronze to Diamond). Contact the support team for full VIP terms and conditions.

Gaming Rules

The following general rules must be followed for betting and gaming activities on the ctg77 platform:

• All bets are accepted only when there is sufficient balance in the account; betting with a negative balance is not possible.
• If the connection is lost during a game, the server record is authoritative in determining the final result.
• If any payout is made unintentionally due to a technical error or software issue, ctg77 reserves the right to recover that amount.
• In live casino games (Baccarat, Roulette, Sic Bo, Dragon Tiger, etc.), the decisions of the dealer and software are final.
• In sports betting, the official results of the organizers will be considered authoritative.
• Odds or payout rates may change at any time; the odds at the time the bet is placed will apply.

Prohibited Activities

The following activities are strictly prohibited to ensure the smooth operation of the ctg77 platform and to protect the interests of all users:

• Account Fraud: Creating multiple accounts, registering under a false identity, or using someone else's identity.
• Bonus Abuse: Exploiting loopholes in the bonus system for unfair advantage or claiming the same offer multiple times.
• Money Laundering: Any attempt to launder funds from illegal sources through the platform.
• Technical Manipulation: Any attempt to hack the software, use bots, run scripts, or alter game outcomes.
• Collusion: Coordinating bets across multiple accounts to gain an unfair advantage.
• Unauthorized Account Access: Accessing another user's account or transferring their funds without permission.
• Illegal Activities: Using the platform for any kind of illegal purpose.

If evidence of any of the above activities is found, ctg77 will immediately suspend the account, forfeit all balances, and may take legal action if necessary.

Account Suspension and Closure

ctg77 may temporarily suspend or permanently close an account under the following circumstances:

• In cases of violation of the Terms.
• If the documents requested for verification are not submitted within the specified time.
• In the case of a long-inactive account (with prior notice).
• At the user's own voluntary request for closure.
• Upon a self-exclusion request under responsible gaming.

If a user wishes to close their account, they can apply through the support team. It is possible to withdraw an eligible balance before the account is closed (verification and pending wagering requirements apply).

Limitation of Liability

ctg77 is not liable in the following situations:

• Losses caused by internet connection disruptions, power outages, or issues with the user's device.
• Losses due to errors or delays on the part of third-party payment providers (bKash, Nagad, Rocket, Upay, bank).
• Unauthorized access to an account resulting from the user sharing their login credentials with others.
• Circumstances beyond our control (natural disasters, cyberattacks, government directives, etc.).

ctg77 provides services on an "as is" basis and does not guarantee uninterrupted service. Services may be temporarily suspended with prior notice for maintenance.

Privacy and Data Protection

ctg77 places the highest importance on protecting users' personal information. The complete policy on data collection and use is described in detail in our Privacy Policy. In brief:

• Information provided for registration and verification is stored securely and is not sold to third parties.
• All data transmission is kept secure using SSL encryption technology.
• Information may be shared with authorities due to legal obligations or security requirements.
• Users may request to update, correct, or delete their information.

Responsible Gaming

ctg77 believes that gaming is a form of entertainment and should always be enjoyed responsibly. We place the highest importance on the well-being of our users.

• Only individuals aged 21 (twenty-one) years or older may use this platform.
• Avoid betting beyond your personal budget; never place a bet with money you cannot afford to lose.
• If you experience gaming problems, use the self-exclusion, deposit limit, or temporary account suspension features.
• If you need assistance, contact us via 24/7 live chat.

To learn more about responsible gaming and to use the self-exclusion option, please visit our Responsible Gaming page.

Changes to Terms & Dispute Resolution

ctg77 reserves the right to partially or fully amend these terms and conditions at any time. In the event of changes:

• A notice will be posted on the platform for significant changes.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
• The latest version of the terms and conditions will always be available on this page.

For any dispute or complaint, please first contact us via 24/7 live chat or at [email protected]. Our support team is committed to resolving issues quickly and fairly.